How do you facilitate hard conversations

In conversation, use i statements to frame the discussion, as in i have noticed that… or when this happened, i thought….Be clear with yourself about what your experience should be—and the intention should not be to get your point across or declare who is right.People are generally more willing to listen when they feel heard.Set your view of the situation aside and look from the other person's perspective.Stop worrying about being liked.Then, since you've probably leaned on your reasoning mind a bunch, let your intuition kick in.

Often, a conversation feels difficult because we're hung up on our own perspective.Take a few minutes to complete the following steps:Use, when you do x, it causes me to think you are y. plan before and maybe even practice so you keep your composure.Paramount to this is our internal preparation:Don't cloud your message with 'fluff'.When discussions lead off in a negative and accusatory way, it can make things worse instead of better.

These tips will help you deal with points of confusion, assumptions, and generalizations.When going into a deep or critical.They'll provide a framework to name your own feelings and to address.Acknowledge the fact that you need to have a hard conversation.Keep it conversational, keep an easy expression on your face.Most people are uncomfortable with silence.

Plan your opening and keep it short.